Frequently Asked Questions
What is ChicnCheap?
ChicnCheap is a ecommerce website your go-to destination for quality products at affordable prices.
How long does it take to receive my Print-on-Demand order?
Production usually takes 3–7 business days, and shipping times vary based on your location. You’ll receive a tracking number as soon as your order ships!
Can I return or exchange a Print-on-Demand product?
Because Print-on-Demand items are made to order, we only accept returns for defective or damaged products. If there’s an issue with your order, just contact us with a photo and we’ll make it right.
Why should I buy from your store instead of other platforms?
We combine quality, creativity, and care in everything we offer. Our Print-on-Demand products are fulfilled by trusted manufacturers like Printful etc, ensuring top-notch quality. Plus, we’re a small business that truly cares—you’re not just a number here, you’re part of our creative community.
What if I’m not satisfied with my purchase?
Your satisfaction is our priority! If you’re not happy with your order—whether it’s a product issue or something else—please contact us. We’re committed to resolving problems quickly and making sure you feel good about your experience with us.
Do you offer customer support if I need help with an order?
Yes! We’re here to help. Whether you have questions about your order, downloads, or anything in between, just send us a message through our contact page or email. Expect a friendly and helpful response within 24–48 hours.
Do you offer discounts or special deals?
Yes! We love treating our customers. Sign up for our newsletter to get exclusive discounts, freebies, and early access to new product drops. Plus, we often run seasonal promos—so keep an eye out!
Do you ship internationally?
Yes! we ships to most countries worldwide. Shipping times and costs will vary depending on your location. During checkout, you’ll see delivery options and estimated timeframes.
Can I customize a Print-on-Demand product or digital download?
We love custom requests!. If you have a special idea or request, feel free to contact us—we’ll let you know what’s possible.
Is my payment information secure on your site?
Absolutely. We use trusted, secure payment gateways with encryption to protect your information. Your data is never stored or shared. You can shop with confidence knowing your privacy and safety are a top priority.